Better Connection Counts & Error Messages (#1397)

* ConnectionMultiplexer: track global counts for deebugging

* Build dammit

* Move to per-multiplexer/add tests

Note: I know mutiplexer isn't spelled right - will fix that in a follow-up to avoid noise.

* Fix test key names

Broken since the 2.1 bump, oops

* Simplify the NoConnectionAvailable static

Simpifies usage for all callers. Also shares code and adds diagnostics to the "no connection" case.

* Add tests for NoConnectionException

* Failover: fix tests and debug some

SubscriptionsSurviveMasterSwitchAsync is a thorn in our side - moving to DEBUG.

* Remove bad check

Inner is irrelevant here - can be not-null depending on the connection race.

* Update message and add more tests!

* Bump pipelines to 2.1.6

src/StackExchange.Redis/ConnectionMultiplexer.cs

@@ -105,6 +105,11 @@ bool IInternalConnectionMultiplexer.IgnoreConnect
         /// </summary>
         internal volatile bool IgnoreConnect;
 
+        /// <summary>
+        /// Tracks overall connection multiplexer counts
+        /// </summary>
+        internal int _connectAttemptCount = 0, _connectCompletedCount = 0, _connectionCloseCount = 0;
+
         /// <summary>
         /// Provides a way of overriding the default Task Factory. If not set, it will use the default Task.Factory.
         /// Useful when top level code sets it's own factory which may interfere with Redis queries.
@@ -384,7 +389,7 @@ internal void MakeMaster(ServerEndPoint server, ReplicationChangeOptions options
 
             if (server == null) throw new ArgumentNullException(nameof(server));
             var srv = new RedisServer(this, server, null);
-            if (!srv.IsConnected) throw ExceptionFactory.NoConnectionAvailable(IncludeDetailInExceptions, IncludePerformanceCountersInExceptions, RedisCommand.SLAVEOF, null, server, GetServerSnapshot());
+            if (!srv.IsConnected) throw ExceptionFactory.NoConnectionAvailable(this, null, server, GetServerSnapshot(), command: RedisCommand.SLAVEOF);
 
             CommandMap.AssertAvailable(RedisCommand.SLAVEOF);
 #pragma warning disable CS0618
@@ -848,12 +853,14 @@ private static async Task<ConnectionMultiplexer> ConnectImplAsync(object configu
                 {
                     muxer = CreateMultiplexer(configuration, logProxy, out connectHandler);
                     killMe = muxer;
+                    Interlocked.Increment(ref muxer._connectAttemptCount);
                     bool configured = await muxer.ReconfigureAsync(true, false, logProxy, null, "connect").ObserveErrors().ForAwait();
                     if (!configured)
                     {
                         throw ExceptionFactory.UnableToConnect(muxer, muxer.failureMessage);
                     }
                     killMe = null;
+                    Interlocked.Increment(ref muxer._connectCompletedCount);
                     return muxer;
                 }
                 finally
@@ -1006,6 +1013,7 @@ private static ConnectionMultiplexer ConnectImpl(object configuration, TextWrite
                 {
                     muxer = CreateMultiplexer(configuration, logProxy, out connectHandler);
                     killMe = muxer;
+                    Interlocked.Increment(ref muxer._connectAttemptCount);
                     // note that task has timeouts internally, so it might take *just over* the regular timeout
                     var task = muxer.ReconfigureAsync(true, false, logProxy, null, "connect");
 
@@ -1024,6 +1032,7 @@ private static ConnectionMultiplexer ConnectImpl(object configuration, TextWrite
 
                     if (!task.Result) throw ExceptionFactory.UnableToConnect(muxer, muxer.failureMessage);
                     killMe = null;
+                    Interlocked.Increment(ref muxer._connectCompletedCount);
 
                     if (muxer.ServerSelectionStrategy.ServerType == ServerType.Sentinel)
                     {
@@ -2466,6 +2475,7 @@ public void Close(bool allowCommandsToComplete = true)
             DisposeAndClearServers();
             OnCloseReaderWriter();
             OnClosing(true);
+            Interlocked.Increment(ref _connectionCloseCount);
         }
 
         partial void OnCloseReaderWriter();
@@ -2582,7 +2592,7 @@ internal Exception GetException(WriteResult result, Message message, ServerEndPo
             {
                 case WriteResult.Success: return null;
                 case WriteResult.NoConnectionAvailable:
-                    return ExceptionFactory.NoConnectionAvailable(IncludeDetailInExceptions, IncludePerformanceCountersInExceptions, message.Command, message, server, GetServerSnapshot());
+                    return ExceptionFactory.NoConnectionAvailable(this, message, server);
                 case WriteResult.TimeoutBeforeWrite:
                     return ExceptionFactory.Timeout(this, "The timeout was reached before the message could be written to the output buffer, and it was not sent", message, server, result);
                 case WriteResult.WriteFailure:

src/StackExchange.Redis/ExceptionFactory.cs

@@ -18,7 +18,7 @@ internal static Exception AdminModeNotEnabled(bool includeDetail, RedisCommand c
         {
             string s = GetLabel(includeDetail, command, message);
             var ex = new RedisCommandException("This operation is not available unless admin mode is enabled: " + s);
-            if (includeDetail) AddDetail(ex, message, server, s);
+            if (includeDetail) AddExceptionDetail(ex, message, server, s);
             return ex;
         }
 
@@ -33,7 +33,7 @@ internal static Exception TooManyArgs(string command, int argCount)
         internal static Exception ConnectionFailure(bool includeDetail, ConnectionFailureType failureType, string message, ServerEndPoint server)
         {
             var ex = new RedisConnectionException(failureType, message);
-            if (includeDetail) AddDetail(ex, null, server, null);
+            if (includeDetail) AddExceptionDetail(ex, null, server, null);
             return ex;
         }
 
@@ -41,14 +41,14 @@ internal static Exception DatabaseNotRequired(bool includeDetail, RedisCommand c
         {
             string s = command.ToString();
             var ex = new RedisCommandException("A target database is not required for " + s);
-            if (includeDetail) AddDetail(ex, null, null, s);
+            if (includeDetail) AddExceptionDetail(ex, null, null, s);
             return ex;
         }
 
         internal static Exception DatabaseOutfRange(bool includeDetail, int targetDatabase, Message message, ServerEndPoint server)
         {
             var ex = new RedisCommandException("The database does not exist on the server: " + targetDatabase);
-            if (includeDetail) AddDetail(ex, message, server, null);
+            if (includeDetail) AddExceptionDetail(ex, message, server, null);
             return ex;
         }
 
@@ -56,7 +56,7 @@ internal static Exception DatabaseRequired(bool includeDetail, RedisCommand comm
         {
             string s = command.ToString();
             var ex = new RedisCommandException("A target database is required for " + s);
-            if (includeDetail) AddDetail(ex, null, null, s);
+            if (includeDetail) AddExceptionDetail(ex, null, null, s);
             return ex;
         }
 
@@ -64,14 +64,14 @@ internal static Exception MasterOnly(bool includeDetail, RedisCommand command, M
         {
             string s = GetLabel(includeDetail, command, message);
             var ex = new RedisCommandException("Command cannot be issued to a slave: " + s);
-            if (includeDetail) AddDetail(ex, message, server, s);
+            if (includeDetail) AddExceptionDetail(ex, message, server, s);
             return ex;
         }
 
         internal static Exception MultiSlot(bool includeDetail, Message message)
         {
             var ex = new RedisCommandException("Multi-key operations must involve a single slot; keys can use 'hash tags' to help this, i.e. '{/users/12345}/account' and '{/users/12345}/contacts' will always be in the same slot");
-            if (includeDetail) AddDetail(ex, message, null, null);
+            if (includeDetail) AddExceptionDetail(ex, message, null, null);
             return ex;
         }
 
@@ -91,9 +91,14 @@ internal static string GetInnerMostExceptionMessage(Exception e)
             }
         }
 
-        internal static Exception NoConnectionAvailable(bool includeDetail, bool includePerformanceCounters, RedisCommand command, Message message, ServerEndPoint server, ReadOnlySpan<ServerEndPoint> serverSnapshot)
+        internal static Exception NoConnectionAvailable(
+            ConnectionMultiplexer multiplexer,
+            Message message,
+            ServerEndPoint server,
+            ReadOnlySpan<ServerEndPoint> serverSnapshot = default,
+            RedisCommand command = default)
         {
-            string commandLabel = GetLabel(includeDetail, command, message);
+            string commandLabel = GetLabel(multiplexer.IncludeDetailInExceptions, message?.Command ?? command, message);
 
             if (server != null)
             {
@@ -102,25 +107,51 @@ internal static Exception NoConnectionAvailable(bool includeDetail, bool include
                 serverSnapshot = new ServerEndPoint[] { server };
             }
 
-            var innerException = PopulateInnerExceptions(serverSnapshot);
+            var innerException = PopulateInnerExceptions(serverSnapshot == default ? multiplexer.GetServerSnapshot() : serverSnapshot);
 
-            StringBuilder exceptionmessage = new StringBuilder("No connection is available to service this operation: ").Append(commandLabel);
+            // Try to get a useful error message for the user.
+            long attempts = multiplexer._connectAttemptCount, completions = multiplexer._connectCompletedCount;
+            string initialMessage;
+            // We only need to customize the connection if we're aborting on connect fail
+            // The "never" case would have thrown, if this was true
+            if (!multiplexer.RawConfig.AbortOnConnectFail && attempts <= multiplexer.RawConfig.ConnectRetry && completions == 0)
+            {
+                // Initial attempt, attempted use before an async connection completes
+                initialMessage = $"Connection to Redis never succeeded (attempts: {attempts} - connection likely in-progress), unable to service operation: ";
+            }
+            else if (!multiplexer.RawConfig.AbortOnConnectFail && attempts > multiplexer.RawConfig.ConnectRetry && completions == 0)
+            {
+                // Attempted use after a full initial retry connect count # of failures
+                // This can happen in Azure often, where user disables abort and has the wrong config
+                initialMessage = $"Connection to Redis never succeeded (attempts: {attempts} - check your config), unable to service operation: ";
+            }
+            else
+            {
+                // Default if we don't have a more useful error message here based on circumstances
+                initialMessage = "No connection is active/available to service this operation: ";
+            }
+
+            StringBuilder sb = new StringBuilder(initialMessage);
+            sb.Append(commandLabel);
             string innermostExceptionstring = GetInnerMostExceptionMessage(innerException);
             if (!string.IsNullOrEmpty(innermostExceptionstring))
             {
-                exceptionmessage.Append("; ").Append(innermostExceptionstring);
+                sb.Append("; ").Append(innermostExceptionstring);
             }
 
-            if (includeDetail)
+            // Add counters and exception data if we have it
+            List<Tuple<string, string>> data = null;
+            if (multiplexer.IncludeDetailInExceptions)
             {
-                exceptionmessage.Append("; ").Append(PerfCounterHelper.GetThreadPoolAndCPUSummary(includePerformanceCounters));
+                data = new List<Tuple<string, string>>();
+                AddCommonDetail(data, sb, message, multiplexer, server);
             }
-
-            var ex = new RedisConnectionException(ConnectionFailureType.UnableToResolvePhysicalConnection, exceptionmessage.ToString(), innerException, message?.Status ?? CommandStatus.Unknown);
-
-            if (includeDetail)
+            var ex = new RedisConnectionException(ConnectionFailureType.UnableToResolvePhysicalConnection, sb.ToString(), innerException, message?.Status ?? CommandStatus.Unknown);
+            if (multiplexer.IncludeDetailInExceptions)
             {
-                AddDetail(ex, message, server, commandLabel);
+                CopyDataToException(data, ex);
+                sb.Append("; ").Append(PerfCounterHelper.GetThreadPoolAndCPUSummary(multiplexer.IncludePerformanceCountersInExceptions));
+                AddExceptionDetail(ex, message, server, commandLabel);
             }
             return ex;
         }
@@ -160,7 +191,7 @@ internal static Exception NotSupported(bool includeDetail, RedisCommand command)
         {
             string s = GetLabel(includeDetail, command, null);
             var ex = new RedisCommandException("Command is not available on your server: " + s);
-            if (includeDetail) AddDetail(ex, null, null, s);
+            if (includeDetail) AddExceptionDetail(ex, null, null, s);
             return ex;
         }
 
@@ -181,7 +212,16 @@ internal static string GetLibVersion()
             }
             return _libVersion;
         }
-        internal static Exception Timeout(ConnectionMultiplexer mutiplexer, string baseErrorMessage, Message message, ServerEndPoint server, WriteResult? result = null)
+        private static void Add(List<Tuple<string, string>> data, StringBuilder sb, string lk, string sk, string v)
+        {
+            if (v != null)
+            {
+                if (lk != null) data.Add(Tuple.Create(lk, v));
+                if (sk != null) sb.Append(", ").Append(sk).Append(": ").Append(v);
+            }
+        }
+
+        internal static Exception Timeout(ConnectionMultiplexer multiplexer, string baseErrorMessage, Message message, ServerEndPoint server, WriteResult? result = null)
         {
             List<Tuple<string, string>> data = new List<Tuple<string, string>> { Tuple.Create("Message", message.CommandAndKey) };
             var sb = new StringBuilder();
@@ -195,127 +235,138 @@ internal static Exception Timeout(ConnectionMultiplexer mutiplexer, string baseE
             }
             else
             {
-                sb.Append("Timeout performing ").Append(message.Command).Append(" (").Append(Format.ToString(mutiplexer.TimeoutMilliseconds)).Append("ms)");
-            }
-
-            void add(string lk, string sk, string v)
-            {
-                if (v != null)
-                {
-                    if (lk != null) data.Add(Tuple.Create(lk, v));
-                    if (sk != null) sb.Append(", ").Append(sk).Append(": ").Append(v);
-                }
+                sb.Append("Timeout performing ").Append(message.Command).Append(" (").Append(Format.ToString(multiplexer.TimeoutMilliseconds)).Append("ms)");
             }
 
             // Add timeout data, if we have it
             if (result == WriteResult.TimeoutBeforeWrite)
             {
-                add("Timeout", "timeout", Format.ToString(mutiplexer.TimeoutMilliseconds));
+                Add(data, sb, "Timeout", "timeout", Format.ToString(multiplexer.TimeoutMilliseconds));
                 try
                 {
 #if DEBUG
-                    if (message.QueuePosition >= 0) add("QueuePosition", null, message.QueuePosition.ToString()); // the position the item was when added to the queue
-                    if ((int)message.ConnectionWriteState >= 0) add("WriteState", null, message.ConnectionWriteState.ToString()); // what the physical was doing when it was added to the queue
+                    if (message.QueuePosition >= 0) Add(data, sb, "QueuePosition", null, message.QueuePosition.ToString()); // the position the item was when added to the queue
+                    if ((int)message.ConnectionWriteState >= 0) Add(data, sb, "WriteState", null, message.ConnectionWriteState.ToString()); // what the physical was doing when it was added to the queue
 #endif
                     if (message != null && message.TryGetPhysicalState(out var ws, out var rs, out var sentDelta, out var receivedDelta))
                     {
-                        add("Write-State", null, ws.ToString());
-                        add("Read-State", null, rs.ToString());
+                        Add(data, sb, "Write-State", null, ws.ToString());
+                        Add(data, sb, "Read-State", null, rs.ToString());
                         // these might not always be available
                         if (sentDelta >= 0)
                         {
-                            add("OutboundDeltaKB", "outbound", $"{sentDelta >> 10}KiB");
+                            Add(data, sb, "OutboundDeltaKB", "outbound", $"{sentDelta >> 10}KiB");
                         }
                         if (receivedDelta >= 0)
                         {
-                            add("InboundDeltaKB", "inbound", $"{receivedDelta >> 10}KiB");
+                            Add(data, sb, "InboundDeltaKB", "inbound", $"{receivedDelta >> 10}KiB");
                         }
                     }
                 }
                 catch { }
             }
 
+            AddCommonDetail(data, sb, message, multiplexer, server);
+
+            sb.Append(" (Please take a look at this article for some common client-side issues that can cause timeouts: ");
+            sb.Append(timeoutHelpLink);
+            sb.Append(")");
+
+            var ex = new RedisTimeoutException(sb.ToString(), message?.Status ?? CommandStatus.Unknown)
+            {
+                HelpLink = timeoutHelpLink
+            };
+            CopyDataToException(data, ex);
+
+            if (multiplexer.IncludeDetailInExceptions) AddExceptionDetail(ex, message, server, null);
+            return ex;
+        }
+
+        private static void CopyDataToException(List<Tuple<string, string>> data, Exception ex)
+        {
+            if (data != null)
+            {
+                var exData = ex.Data;
+                foreach (var kv in data)
+                {
+                    exData["Redis-" + kv.Item1] = kv.Item2;
+                }
+            }
+        }
+
+        private static void AddCommonDetail(
+            List<Tuple<string, string>> data,
+            StringBuilder sb,
+            Message message,
+            ConnectionMultiplexer multiplexer,
+            ServerEndPoint server
+            )
+        {
             if (message != null)
             {
                 message.TryGetHeadMessages(out var now, out var next);
-                if (now != null) add("Message-Current", "active", mutiplexer.IncludeDetailInExceptions ? now.CommandAndKey : now.Command.ToString());
-                if (next != null) add("Message-Next", "next", mutiplexer.IncludeDetailInExceptions ? next.CommandAndKey : next.Command.ToString());
+                if (now != null) Add(data, sb, "Message-Current", "active", multiplexer.IncludeDetailInExceptions ? now.CommandAndKey : now.Command.ToString());
+                if (next != null) Add(data, sb, "Message-Next", "next", multiplexer.IncludeDetailInExceptions ? next.CommandAndKey : next.Command.ToString());
             }
 
             // Add server data, if we have it
-            if (server != null)
+            if (server != null && message != null)
             {
                 server.GetOutstandingCount(message.Command, out int inst, out int qs, out long @in, out int qu, out bool aw, out long toRead, out long toWrite, out var bs, out var rs, out var ws);
-                switch(rs)
+                switch (rs)
                 {
                     case PhysicalConnection.ReadStatus.CompletePendingMessageAsync:
                     case PhysicalConnection.ReadStatus.CompletePendingMessageSync:
                         sb.Append(" ** possible thread-theft indicated; see https://stackexchange.github.io/StackExchange.Redis/ThreadTheft ** ");
                         break;
                 }
-                add("OpsSinceLastHeartbeat", "inst", inst.ToString());
-                add("Queue-Awaiting-Write", "qu", qu.ToString());
-                add("Queue-Awaiting-Response", "qs", qs.ToString());
-                add("Active-Writer", "aw", aw.ToString());
-                if (qu != 0) add("Backlog-Writer", "bw", bs.ToString());
-                if (rs != PhysicalConnection.ReadStatus.NA) add("Read-State", "rs", rs.ToString());
-                if (ws != PhysicalConnection.WriteStatus.NA) add("Write-State", "ws", ws.ToString());
+                Add(data, sb, "OpsSinceLastHeartbeat", "inst", inst.ToString());
+                Add(data, sb, "Queue-Awaiting-Write", "qu", qu.ToString());
+                Add(data, sb, "Queue-Awaiting-Response", "qs", qs.ToString());
+                Add(data, sb, "Active-Writer", "aw", aw.ToString());
+                if (qu != 0) Add(data, sb, "Backlog-Writer", "bw", bs.ToString());
+                if (rs != PhysicalConnection.ReadStatus.NA) Add(data, sb, "Read-State", "rs", rs.ToString());
+                if (ws != PhysicalConnection.WriteStatus.NA) Add(data, sb, "Write-State", "ws", ws.ToString());
 
-                if (@in >= 0) add("Inbound-Bytes", "in", @in.ToString());
-                if (toRead >= 0) add("Inbound-Pipe-Bytes", "in-pipe", toRead.ToString());
-                if (toWrite >= 0) add("Outbound-Pipe-Bytes", "out-pipe", toWrite.ToString());
+                if (@in >= 0) Add(data, sb, "Inbound-Bytes", "in", @in.ToString());
+                if (toRead >= 0) Add(data, sb, "Inbound-Pipe-Bytes", "in-pipe", toRead.ToString());
+                if (toWrite >= 0) Add(data, sb, "Outbound-Pipe-Bytes", "out-pipe", toWrite.ToString());
 
-                if (mutiplexer.StormLogThreshold >= 0 && qs >= mutiplexer.StormLogThreshold && Interlocked.CompareExchange(ref mutiplexer.haveStormLog, 1, 0) == 0)
+                if (multiplexer.StormLogThreshold >= 0 && qs >= multiplexer.StormLogThreshold && Interlocked.CompareExchange(ref multiplexer.haveStormLog, 1, 0) == 0)
                 {
                     var log = server.GetStormLog(message.Command);
-                    if (string.IsNullOrWhiteSpace(log)) Interlocked.Exchange(ref mutiplexer.haveStormLog, 0);
-                    else Interlocked.Exchange(ref mutiplexer.stormLogSnapshot, log);
+                    if (string.IsNullOrWhiteSpace(log)) Interlocked.Exchange(ref multiplexer.haveStormLog, 0);
+                    else Interlocked.Exchange(ref multiplexer.stormLogSnapshot, log);
                 }
-                add("Server-Endpoint", "serverEndpoint", server.EndPoint.ToString().Replace("Unspecified/",""));
+                Add(data, sb, "Server-Endpoint", "serverEndpoint", server.EndPoint.ToString().Replace("Unspecified/", ""));
             }
-            add("Manager", "mgr", mutiplexer.SocketManager?.GetState());
+            Add(data, sb, "Multiplexer-Connects", "mc", $"{multiplexer._connectAttemptCount}/{multiplexer._connectCompletedCount}/{multiplexer._connectionCloseCount}");
+            Add(data, sb, "Manager", "mgr", multiplexer.SocketManager?.GetState());
 
-            add("Client-Name", "clientName", mutiplexer.ClientName);
-            var hashSlot = message.GetHashSlot(mutiplexer.ServerSelectionStrategy);
+            Add(data, sb, "Client-Name", "clientName", multiplexer.ClientName);
+            if (message != null)
+            {
+                var hashSlot = message.GetHashSlot(multiplexer.ServerSelectionStrategy);
                 // only add keyslot if its a valid cluster key slot
                 if (hashSlot != ServerSelectionStrategy.NoSlot)
                 {
-                add("Key-HashSlot", "PerfCounterHelperkeyHashSlot", message.GetHashSlot(mutiplexer.ServerSelectionStrategy).ToString());
+                    Add(data, sb, "Key-HashSlot", "PerfCounterHelperkeyHashSlot", message.GetHashSlot(multiplexer.ServerSelectionStrategy).ToString());
+                }
             }
             int busyWorkerCount = PerfCounterHelper.GetThreadPoolStats(out string iocp, out string worker);
-            add("ThreadPool-IO-Completion", "IOCP", iocp);
-            add("ThreadPool-Workers", "WORKER", worker);
+            Add(data, sb, "ThreadPool-IO-Completion", "IOCP", iocp);
+            Add(data, sb, "ThreadPool-Workers", "WORKER", worker);
             data.Add(Tuple.Create("Busy-Workers", busyWorkerCount.ToString()));
 
-            if (mutiplexer.IncludePerformanceCountersInExceptions)
+            if (multiplexer.IncludePerformanceCountersInExceptions)
             {
-                add("Local-CPU", "Local-CPU", PerfCounterHelper.GetSystemCpuPercent());
+                Add(data, sb, "Local-CPU", "Local-CPU", PerfCounterHelper.GetSystemCpuPercent());
             }
 
-            add("Version", "v", GetLibVersion());
-
-            sb.Append(" (Please take a look at this article for some common client-side issues that can cause timeouts: ");
-            sb.Append(timeoutHelpLink);
-            sb.Append(")");
-
-            var ex = new RedisTimeoutException(sb.ToString(), message?.Status ?? CommandStatus.Unknown)
-            {
-                HelpLink = timeoutHelpLink
-            };
-            if (data != null)
-            {
-                var exData = ex.Data;
-                foreach (var kv in data)
-                {
-                    exData["Redis-" + kv.Item1] = kv.Item2;
-                }
-            }
-
-            if (mutiplexer.IncludeDetailInExceptions) AddDetail(ex, message, server, null);
-            return ex;
+            Add(data, sb, "Version", "v", GetLibVersion());
         }
 
-        private static void AddDetail(Exception exception, Message message, ServerEndPoint server, string label)
+        private static void AddExceptionDetail(Exception exception, Message message, ServerEndPoint server, string label)
         {
             if (exception != null)
             {

src/StackExchange.Redis/RedisBatch.cs

@@ -28,13 +28,13 @@ public void Execute()
                 if (server == null)
                 {
                     FailNoServer(snapshot);
-                    throw ExceptionFactory.NoConnectionAvailable(multiplexer.IncludeDetailInExceptions, multiplexer.IncludePerformanceCountersInExceptions, message.Command, message, server,multiplexer.GetServerSnapshot());
+                    throw ExceptionFactory.NoConnectionAvailable(multiplexer, message, server);
                 }
                 var bridge = server.GetBridge(message.Command);
                 if (bridge == null)
                 {
                     FailNoServer(snapshot);
-                    throw ExceptionFactory.NoConnectionAvailable(multiplexer.IncludeDetailInExceptions, multiplexer.IncludePerformanceCountersInExceptions, message.Command, message, server, multiplexer.GetServerSnapshot());
+                    throw ExceptionFactory.NoConnectionAvailable(multiplexer, message, server);
                 }
 
                 // identity a list

src/StackExchange.Redis/RedisServer.cs

@@ -577,7 +577,7 @@ internal override Task<T> ExecuteAsync<T>(Message message, ResultProcessor<T> pr
 
                 // no need to deny exec-sync here; will be complete before they see if
                 var tcs = TaskSource.Create<T>(asyncState);
-                ConnectionMultiplexer.ThrowFailed(tcs, ExceptionFactory.NoConnectionAvailable(multiplexer.IncludeDetailInExceptions, multiplexer.IncludePerformanceCountersInExceptions, message.Command, message, server, multiplexer.GetServerSnapshot()));
+                ConnectionMultiplexer.ThrowFailed(tcs, ExceptionFactory.NoConnectionAvailable(multiplexer, message, server));
                 return tcs.Task;
             }
             return base.ExecuteAsync<T>(message, processor, server);
@@ -590,7 +590,7 @@ internal override T ExecuteSync<T>(Message message, ResultProcessor<T> processor
             if (!server.IsConnected)
             {
                 if (message == null || message.IsFireAndForget) return default(T);
-                throw ExceptionFactory.NoConnectionAvailable(multiplexer.IncludeDetailInExceptions, multiplexer.IncludePerformanceCountersInExceptions, message.Command, message, server, multiplexer.GetServerSnapshot());
+                throw ExceptionFactory.NoConnectionAvailable(multiplexer, message, server);
             }
             return base.ExecuteSync<T>(message, processor, server);
         }

src/StackExchange.Redis/StackExchange.Redis.csproj

@@ -13,7 +13,7 @@
   </PropertyGroup>
 
   <ItemGroup>
-    <PackageReference Include="Pipelines.Sockets.Unofficial" Version="2.1.1" />
+    <PackageReference Include="Pipelines.Sockets.Unofficial" Version="2.1.6" />
     <PackageReference Include="System.Diagnostics.PerformanceCounter" Version="4.7.0" />
     <PackageReference Include="System.IO.Pipelines" Version="4.7.0" />
     <PackageReference Include="System.Threading.Channels" Version="4.7.0" />

tests/StackExchange.Redis.Tests/AsyncTests.cs

@@ -39,7 +39,7 @@ public void AsyncTasksReportFailureIfServerUnavailable()
                 Assert.True(c.IsFaulted, "faulted");
                 var ex = c.Exception.InnerExceptions.Single();
                 Assert.IsType<RedisConnectionException>(ex);
-                Assert.StartsWith("No connection is available to service this operation: SADD " + key.ToString(), ex.Message);
+                Assert.StartsWith("No connection is active/available to service this operation: SADD " + key.ToString(), ex.Message);
             }
         }
 

tests/StackExchange.Redis.Tests/ExceptionFactoryTests.cs

 using System;
-using System.Diagnostics;
 using Xunit;
 using Xunit.Abstractions;
 
@@ -16,7 +15,7 @@ public void NullLastException()
             {
                 var conn = muxer.GetDatabase();
                 Assert.Null(muxer.GetServerSnapshot()[0].LastException);
-                var ex = ExceptionFactory.NoConnectionAvailable(true, true, new RedisCommand(), null, null, muxer.GetServerSnapshot());
+                var ex = ExceptionFactory.NoConnectionAvailable(muxer as ConnectionMultiplexer, null, null);
                 Assert.Null(ex.InnerException);
             }
         }
@@ -28,13 +27,7 @@ public void CanGetVersion()
             Assert.Matches(@"2\.[0-9]+\.[0-9]+(\.[0-9]+)?", libVer);
         }
 
-        [Fact]
-        public void NullSnapshot()
-        {
-            var ex = ExceptionFactory.NoConnectionAvailable(true, true, new RedisCommand(), null, null, null);
-            Assert.Null(ex.InnerException);
-        }
-
+#if DEBUG
         [Fact]
         public void MultipleEndpointsThrowConnectionException()
         {
@@ -50,7 +43,7 @@ public void MultipleEndpointsThrowConnectionException()
                         muxer.GetServer(endpoint).SimulateConnectionFailure();
                     }
 
-                    var ex = ExceptionFactory.NoConnectionAvailable(true, true, new RedisCommand(), null, null, muxer.GetServerSnapshot());
+                    var ex = ExceptionFactory.NoConnectionAvailable(muxer as ConnectionMultiplexer, null, null);
                     var outer = Assert.IsType<RedisConnectionException>(ex);
                     Assert.Equal(ConnectionFailureType.UnableToResolvePhysicalConnection, outer.FailureType);
                     var inner = Assert.IsType<RedisConnectionException>(outer.InnerException);
@@ -63,6 +56,7 @@ public void MultipleEndpointsThrowConnectionException()
                 ClearAmbientFailures();
             }
         }
+#endif
 
         [Fact]
         public void ServerTakesPrecendenceOverSnapshot()
@@ -76,7 +70,7 @@ public void ServerTakesPrecendenceOverSnapshot()
 
                     muxer.GetServer(muxer.GetEndPoints()[0]).SimulateConnectionFailure();
 
-                    var ex = ExceptionFactory.NoConnectionAvailable(true, true, new RedisCommand(), null, muxer.GetServerSnapshot()[0], muxer.GetServerSnapshot());
+                    var ex = ExceptionFactory.NoConnectionAvailable(muxer as ConnectionMultiplexer, null, muxer.GetServerSnapshot()[0]);
                     Assert.IsType<RedisConnectionException>(ex);
                     Assert.IsType<RedisConnectionException>(ex.InnerException);
                     Assert.Equal(ex.InnerException, muxer.GetServerSnapshot()[0].LastException);
@@ -97,7 +91,7 @@ public void NullInnerExceptionForMultipleEndpointsWithNoLastException()
                 {
                     var conn = muxer.GetDatabase();
                     muxer.AllowConnect = false;
-                    var ex = ExceptionFactory.NoConnectionAvailable(true, true, new RedisCommand(), null, null, muxer.GetServerSnapshot());
+                    var ex = ExceptionFactory.NoConnectionAvailable(muxer as ConnectionMultiplexer, null, null);
                     Assert.IsType<RedisConnectionException>(ex);
                     Assert.Null(ex.InnerException);
                 }
@@ -115,7 +109,6 @@ public void TimeoutException()
             {
                 using (var muxer = Create(keepAlive: 1, connectTimeout: 10000, allowAdmin: true, shared: false) as ConnectionMultiplexer)
                 {
-                    var conn = muxer.GetDatabase();
                     var server = GetServer(muxer);
                     muxer.AllowConnect = false;
                     var msg = Message.Create(-1, CommandFlags.None, RedisCommand.PING);
@@ -128,6 +121,7 @@ public void TimeoutException()
                     Assert.Contains("clientName: " + nameof(TimeoutException), ex.Message);
                     // Ensure our pipe numbers are in place
                     Assert.Contains("inst: 0, qu: 0, qs: 0, aw: False, in: 0, in-pipe: 0, out-pipe: 0", ex.Message);
+                    Assert.Contains("mc: 1/1/0", ex.Message);
                     Assert.Contains("serverEndpoint: " + server.EndPoint.ToString(), ex.Message);
                     Assert.DoesNotContain("Unspecified/", ex.Message);
                     Assert.EndsWith(" (Please take a look at this article for some common client-side issues that can cause timeouts: https://stackexchange.github.io/StackExchange.Redis/Timeouts)", ex.Message);
@@ -139,5 +133,78 @@ public void TimeoutException()
                 ClearAmbientFailures();
             }
         }
+
+        [Theory]
+        [InlineData(false, 0, 0, true, "Connection to Redis never succeeded (attempts: 0 - connection likely in-progress), unable to service operation: PING")]
+        [InlineData(false, 1, 0, true, "Connection to Redis never succeeded (attempts: 1 - connection likely in-progress), unable to service operation: PING")]
+        [InlineData(false, 12, 0, true, "Connection to Redis never succeeded (attempts: 12 - check your config), unable to service operation: PING")]
+        [InlineData(false, 0, 0, false, "Connection to Redis never succeeded (attempts: 0 - connection likely in-progress), unable to service operation: PING")]
+        [InlineData(false, 1, 0, false, "Connection to Redis never succeeded (attempts: 1 - connection likely in-progress), unable to service operation: PING")]
+        [InlineData(false, 12, 0, false, "Connection to Redis never succeeded (attempts: 12 - check your config), unable to service operation: PING")]
+        [InlineData(true, 0, 0, true, "No connection is active/available to service this operation: PING")]
+        [InlineData(true, 1, 0, true, "No connection is active/available to service this operation: PING")]
+        [InlineData(true, 12, 0, true, "No connection is active/available to service this operation: PING")]
+        public void NoConnectionException(bool abortOnConnect, int connCount, int completeCount, bool hasDetail, string messageStart)
+        {
+            try
+            {
+                var options = new ConfigurationOptions()
+                {
+                    AbortOnConnectFail = abortOnConnect,
+                    ConnectTimeout = 500,
+                    SyncTimeout = 500,
+                    KeepAlive = 5000
+                };
+
+                ConnectionMultiplexer muxer;
+                if (abortOnConnect)
+                {
+                    options.EndPoints.Add(TestConfig.Current.MasterServerAndPort);
+                    muxer = ConnectionMultiplexer.Connect(options);
+                }
+                else
+                {
+                    options.EndPoints.Add($"doesnot.exist.{Guid.NewGuid():N}:6379");
+                    muxer = ConnectionMultiplexer.Connect(options);
+                }
+
+                using (muxer)
+                {
+                    var server = muxer.GetServer(muxer.GetEndPoints()[0]);
+                    muxer.AllowConnect = false;
+                    muxer._connectAttemptCount = connCount;
+                    muxer._connectCompletedCount = completeCount;
+                    muxer.IncludeDetailInExceptions = hasDetail;
+                    muxer.IncludePerformanceCountersInExceptions = hasDetail;
+
+                    var msg = Message.Create(-1, CommandFlags.None, RedisCommand.PING);
+                    var rawEx = ExceptionFactory.NoConnectionAvailable(muxer, msg, new ServerEndPoint(muxer, server.EndPoint));
+                    var ex = Assert.IsType<RedisConnectionException>(rawEx);
+                    Writer.WriteLine("Exception: " + ex.Message);
+
+                    // Example format: "Exception: No connection is active/available to service this operation: PING, inst: 0, qu: 0, qs: 0, aw: False, in: 0, in-pipe: 0, out-pipe: 0, serverEndpoint: 127.0.0.1:6379, mc: 1/1/0, mgr: 10 of 10 available, clientName: NoConnectionException, IOCP: (Busy=0,Free=1000,Min=8,Max=1000), WORKER: (Busy=2,Free=2045,Min=8,Max=2047), Local-CPU: 100%, v: 2.1.0.5";
+                    Assert.StartsWith(messageStart, ex.Message);
+
+                    // Ensure our pipe numbers are in place if they should be
+                    if (hasDetail)
+                    {
+                        Assert.Contains("inst: 0, qu: 0, qs: 0, aw: False, in: 0, in-pipe: 0, out-pipe: 0", ex.Message);
+                        Assert.Contains($"mc: {connCount}/{completeCount}/0", ex.Message);
+                        Assert.Contains("serverEndpoint: " + server.EndPoint.ToString().Replace("Unspecified/", ""), ex.Message);
+                    }
+                    else
+                    {
+                        Assert.DoesNotContain("inst: 0, qu: 0, qs: 0, aw: False, in: 0, in-pipe: 0, out-pipe: 0", ex.Message);
+                        Assert.DoesNotContain($"mc: {connCount}/{completeCount}/0", ex.Message);
+                        Assert.DoesNotContain("serverEndpoint: " + server.EndPoint.ToString().Replace("Unspecified/", ""), ex.Message);
+                    }
+                    Assert.DoesNotContain("Unspecified/", ex.Message);
+                }
+            }
+            finally
+            {
+                ClearAmbientFailures();
+            }
+        }
     }
 }

tests/StackExchange.Redis.Tests/Failover.cs

@@ -143,7 +143,7 @@ public async Task DeslaveGoesToPrimary()
                 Assert.Equal(primary.EndPoint, db.IdentifyEndpoint(key, CommandFlags.PreferSlave));
 
                 var ex = Assert.Throws<RedisConnectionException>(() => db.IdentifyEndpoint(key, CommandFlags.DemandSlave));
-                Assert.StartsWith("No connection is available to service this operation: EXISTS " + Me(), ex.Message);
+                Assert.StartsWith("No connection is active/available to service this operation: EXISTS " + Me(), ex.Message);
                 Writer.WriteLine("Invoking MakeMaster()...");
                 primary.MakeMaster(ReplicationChangeOptions.Broadcast | ReplicationChangeOptions.EnslaveSubordinates | ReplicationChangeOptions.SetTiebreaker, Writer);
                 Writer.WriteLine("Finished MakeMaster() call.");
@@ -195,6 +195,7 @@ public async Task DeslaveGoesToPrimary()
             }
         }
 
+#if DEBUG
         [Fact]
         public async Task SubscriptionsSurviveMasterSwitchAsync()
         {
@@ -353,5 +354,6 @@ public async Task SubscriptionsSurviveMasterSwitchAsync()
                 }
             }
         }
+#endif
     }
 }

tests/StackExchange.Redis.Tests/TestBase.cs

@@ -356,12 +356,13 @@ protected IServer GetAnyMaster(IConnectionMultiplexer muxer)
 
         public static string Me([CallerFilePath] string filePath = null, [CallerMemberName] string caller = null) =>
 #if NET462
-            "net462-" + Path.GetFileNameWithoutExtension(filePath) + "-" + caller;
-#elif NETCOREAPP2_0
-            "netcoreapp2.0-" + Path.GetFileNameWithoutExtension(filePath) + "-" + caller;
+            "net462-"
+#elif NETCOREAPP2_1
+            "netcoreapp2.1-"
 #else
-            "unknown-" + Path.GetFileNameWithoutExtension(filePath) + "-" + caller;
+            "unknown-"
 #endif
+         + Path.GetFileNameWithoutExtension(filePath) + "-" + caller;
 
         protected static TimeSpan RunConcurrent(Action work, int threads, int timeout = 10000, [CallerMemberName] string caller = null)
         {